All IPH orders received before 4:00pm EST are processed and shipped the same day. Orders placed over the weekend will be shipped first thing Monday morning unless it is a holiday. Once shipped, orders arrive within the time frame selected on checkout.
For your convenience please do not wait until the last minute to place your order.
If you have a deadline, hair appointment or other engagements it is always wise to order far enough in advance to allow for unanticipated delays. We will give you a delivery estimate when you place your order based on the information we receive from our warehouse on behalf of UPS.
We are not responsible for late shipments due to inclement weather, holidays, natural disasters, or carrier delays.
Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times. We entrust UPS to deliver your package on time. If your package is delayed we will not offer a reimbursement of shipping charges. If you need additional information, please contact us at info@Indianprincesshair.com or call 267-888- 4072 or 1-855-IPH-HAIR.
Additionally, all IPH shipments require a signature. Please be sure to be available on your package's expected delivery date.
Return & Exchange Information
Due to the nature of our products, all sales are final.
However at our sole discretion, Indian Princess Hair may exchange products under the following conditions:
Requests are made within 5 business days of receipt of product(s). Any exchange request after 5 business days will not be honored. We will not accept any merchandise which has been used or altered (brushed, combed, picked, cut, or washed) in any way.Product is exchanged for something of equal or greater value.
You will be charged a 15% restocking fee for the product you are exchanging.