All orders are processed within 1–2 business days (Monday through Friday, excluding holidays). Orders placed after business hours or over the weekend will begin processing the following business day.

Shipping Services & Delivery Estimates

We exclusively ship with UPS and offer the following shipping options at checkout:

• UPS Ground: Estimated 5–7 business days
• UPS 3-Day Select
• UPS 2nd Day Air
• UPS Next Day Air (Weekday Delivery)
• UPS Next Day Air (Saturday Delivery)

Please note: Shipping times are estimates and are not guaranteed by UPS. Indian Princess Hair is not responsible for shipping delays caused by the carrier.

Signature Required

To protect your purchase, all orders require a signature upon delivery. Packages will not be left unattended at the door under any circumstances. Please ensure someone is available to sign for the delivery.

No PO Box Delivery

UPS does not deliver to P.O. Boxes. Orders submitted with a P.O. Box will be placed on hold and a valid physical address will be requested. This may delay your shipment.

Shipping Schedule

We ship Monday through Friday. Orders are not shipped or delivered on weekends or holidays.

Order Tracking

Once your order ships, you will receive a confirmation email with your UPS tracking number. You can use this number to monitor your shipment status in real time.

Shipping Costs

Shipping rates are calculated at checkout based on the selected UPS service and destination. We do not currently offer free shipping.

U.S. Shipping Only

At this time, Indian Princess Hair ships to addresses within the United States only. We do not ship internationally.

Brand Alignment
We will bundle as a necessary service into a premium offering. Framing the $14 fee as "Flat Rate Insured Shipping with Signature Confirmation" turns a mandatory expense into a value-added service that protects the customer's investment.

Recommended Action Plan
1. Implement a New Shipping Policy
Immediately update your shipping policy to reflect the new flat rate. Your checkout process should clearly state:

Flat Rate Insured Shipping with Signature Confirmation: $14.00
To ensure the secure arrival of your luxury hair, all orders are shipped with signature confirmation.