Privacy Policy for Indian Princess Hair
Effective Date: June 1, 2025
Overview
This Privacy Policy describes how Indian Princess Hair ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from https://indianprincesshair.com/ (the "Site") or otherwise interact with us.
By using our Site, you consent to the data practices outlined in this policy.
Personal Information We Collect
We collect personal information to process orders, improve our services, and provide you with relevant marketing. The types of information we collect include:
Automatically Collected Information
- IP address, browser type, device ID
- Time zone, cookie data, language preference
- Browsing behavior, referring URLs, interaction with ads
- Geolocation data (with your consent)
- Mouse activity, page visits, and session info
Purpose: To secure and optimize the Site, and serve relevant ads
Collected via: Cookies, pixels, tags, web beacons
Shared with: Google, Meta (Facebook/Instagram), Klaviyo, Pinterest, 33Across, Microsoft Clarity, Adroll, and other marketing platforms
Order & Account Information
- Name, billing and shipping address
- Email address and phone number
- Payment information (e.g., credit card, Klarna, PayPal, Afterpay)
Purpose: To fulfill orders, verify transactions, and provide confirmations
Shared with: Shopify Payments, Klarna, PayPal, Authorize.net, UPS, ShipStation, Signifyd, Klaviyo
Customer Support Information
- Name, contact info, order details, communication logs
Used for: Resolving issues and enhancing support
Shared with: Gorgias, Zendesk
Marketing Communications
- Opted-in email/SMS from checkout and popup forms
Used for: Sending promotions, updates, or newsletters
Platform: Klaviyo and SMS gateway
Use of Personal Information
We use your personal information to:
- Process, fulfill, and manage orders and returns
- Provide and improve customer service
- Send transactional emails, texts, and updates
- Conduct analytics and identify trends
- Personalize and retarget marketing campaigns
- Prevent fraud and secure the Site
You can unsubscribe from emails at any time by clicking “Unsubscribe.” For SMS, reply “STOP” to opt out.
Sharing Information with Third Parties
We do not sell or rent your personal information. However, we share your information with trusted providers to:
- Power our store (Shopify)
- Process payments (Shopify Payments, Klarna, Afterpay, PayPal)
- Fulfill shipping (UPS, ShipStation)
- Execute marketing (Meta Ads, Klaviyo, Pinterest, Google)
- Provide customer support (Zendesk, Gorgias)
We may also share your data if required by law, in response to legal process, or to protect rights.
Behavioral Advertising & Tracking
We use technologies like cookies and pixels for personalized ads across platforms like Facebook, Pinterest, and Google. You can manage ad preferences through:
A cookie consent banner and privacy settings link are available on our Site to manage your preferences.
Data Retention
We keep your information for as long as necessary to:
- Complete transactions and provide services
- Comply with legal requirements (e.g., tax laws)
- Maintain order history and support requests
You may request data deletion via our online privacy request form.
SMS/MMS Mobile Messaging
We use your mobile number (with your consent) to send promotional and transactional messages. We do not sell or rent mobile numbers. Reply “STOP” to opt out at any time.
Cookies
Cookies improve your shopping experience by remembering preferences and tracking behavior. You can accept or manage cookies through:
- Your browser settings
- Our Site’s cookie banner
Blocking cookies may limit some site functionality.
Do Not Track
We honor browser-based “Do Not Track” signals where required. Some third-party services may not respond to DNT signals.
Children’s Privacy
We do not knowingly collect data from children under 13. If you believe we have collected such information, please contact us to delete it.
Your Privacy Rights
You can:
- Request deletion of your data
- Manage cookie preferences
To submit a request, please use our Privacy Request Form or email us at info@indianprincesshair.com.
Changes to This Policy
We may update this policy periodically. The latest version will always be posted on this page with the effective date.
Contact Us
For questions or requests regarding this Privacy Policy:
Indian Princess Hair
7715 Crittenden Street
Philadelphia, PA 19118
Email: info@indianprincesshair.com
Last Updated: June 1, 2025